Moon Star Grill Restaurant

biancalu24 2 months ago

My family and I go here often and we usually enjoy our dinner. But today I was very very disappointed! I ordered $60 worth of take-out food. I got 2 orders of sesame chicken & fried dumplings. The chicken was very hard and super dry. And the dumplings were overcooked and very dark. Now I'm not one to complain, so I decided to call and tell them about how unhappy we were with the way the food was cooked today. Unfortunately the response that we got was worse than the food. I asked what can they do to fix this and they kept fighting back and telling me that the cook said he made it the usual way, (which is untrue) Now I would have expected for them to at least offer to cover my next order or at least charge me half. But all they wanted to do is give me $10 off of my next order. I paid $60 for a dinner that I could not finish because it was just too hard to even chew. I had to throw away 70 percent of my food. Now as a constant costumer, I would have expected more from this establishment. This is so disappointing! I DO NOT RECCOMMEND THIS RESTAURANT TO ANYONE! ESPECIALLY THE WAY THAT THEY TREAT A CUSTOMER WHO IS CONSTANTLY GIVING THEM BUSINESS... $60 IS A LOT OF MONEY TO SPEND ON

Sandra J 5 months ago

Ordered for pick up, food was delicious. Can recommend the following dishes: Mixao Don Noodle (chicken) Ginger honey chicken Sauteed baby garlic bok choy The Mixed Vegetables with ginger scallion sauce was a bit bland, so wouldn't get that again. Food was hot, tasty, and good portion sizes. Will order from them again!

Anatoli Hiciano 5 months ago

First time ordering here and it won't be the last! Yummy food! Love the chicken broccoli and pad Thai noodles. It tastes like how they used to cook back in the day. Loved it!!

M S Edited 2 years ago

We ordered from Moon Star Grill recently and we were not disappointed at all. We had the grilled pork chop, which was yummy! The general tsao and sesame chicken and the curry chicken all of which were tasty and delicious! The food traveled well it was still hot and the flavors were mouth- watering. The service was excellent and there was plenty of parking as well. We will return for sure.

TJW 4 years ago

Recently ordered food from the establishment (and I use the term “establishment” loosely). The weight for my food was about 10 minutes. I found that odd since there was no one else in the restaurant not even sitting down to eat and it look like someone pulled the fire alarm. When the rude buswoman brought my food I asked her if I could have extra Duck Sauce and she replied “how many are in bag”? I felt around and felt one or two and told her as much. She then went and get back to get more and then wanted to give a speech about how they already give enough duck sauce. I told her I spent over $11 on my food so why is it you are acting like you are putting your career on the line to give me a few extra packets of Duck Sauce? She then reached in my bag and pulled out a small red container and said “look we give you hot sauce and it’s homemade!” I informed her that I didn’t ask for a hot sauce I’m asking for duck sauce and then she went and snatched the hot sauce back out of the bag and THREW a single packet of duck sauce in my bag. Lastly, they had the nerve to ask if I wanted a fork. How was I supposed to eat the food, with a spatula?!? I have never been to an establishment where